Privacy Policy
Last updated: July 2025
This Privacy Policy describes how Sablipse ("we", "us", or "our") collects, uses, and protects information about you when you use the Sablipse platform at sablipse.com (the "Service").
1. Information We Collect
Account data: When you register, we collect your name and email address.
Order and payment data: When you place an order, we collect details about the services you ordered. Payment processing is handled entirely by Stripe, Inc. We do not store card numbers or full payment details on our servers.
Project content: Files you upload to your workspace, chat messages between you and your developer, and project notes are stored on our servers.
Application data: If you apply to join as a developer or sales partner, we collect the information you submit in the application form.
Usage data: We may collect information about how you use the Service (pages visited, features used) via analytics tools such as Google Analytics, where you have not opted out.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process orders and payments
- Assign developers and facilitate project communication
- Send transactional emails (order confirmations, phase updates, payment receipts)
- Respond to contact and support requests
- Improve the Service and troubleshoot issues
We do not sell your personal information to third parties.
3. Third-Party Services
We use the following third-party services, each with its own privacy policy:
- Stripe - Payment processing. Your card data is handled directly by Stripe and governed by Stripe's Privacy Policy.
- Google Analytics - Site usage analytics (when enabled).
- Jitsi Meet - Video calls between clients and developers, conducted on the public Jitsi infrastructure.
4. Data Retention
We retain your account and project data for as long as your account remains active. If you request deletion of your account, we will remove your personal data within 30 days, except where retention is required for legal or financial record-keeping purposes.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access - request a copy of the data we hold about you
- Correction - request that we correct inaccurate data
- Deletion - request that we delete your data
- Data portability - request your data in a portable format
To exercise any of these rights, contact us at inquiry@Sablipse.com.
6. Cookies
We use cookies and similar technologies to keep you logged in and to support analytics. By using the Service, you consent to our use of cookies. You can disable cookies in your browser settings, though this may affect the functionality of the platform.
7. Security
We take reasonable technical and organisational measures to protect your information. All data is transmitted over HTTPS. However, no system is completely secure and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the platform. Continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
9. Contact
If you have questions or concerns about this Privacy Policy, please contact us at:
Sablipse
1901 Chapel Hill Rd, Princeton, TX 75407
inquiry@Sablipse.com
