Refund Policy

Your project is built and delivered in phases (Discovery, Design, Build, Review, Launch). At the end of every successfully completed phase, you have the right to request a full handover of all work completed to that point. This means you own and can take away everything that has been built, regardless of whether you continue to the next phase.

To request a handover after any phase, contact us through your project workspace or at inquiry@sablipse.com.

Because work begins immediately after each phase payment is made and deliverables are handed over at each milestone, we do not issue automatic refunds for completed phases.

If you are unhappy with a phase outcome, we will first work with you to address the issue through revisions or reassignment before any refund is considered.

We review refund requests on a case-by-case basis in the following situations:

• Phase not delivered as agreed - if the deliverables for a phase did not meet the agreed scope and revisions did not resolve the issue.
• Developer failed to deliver - if the assigned developer did not complete the phase work within the agreed timeline and no suitable replacement or resolution was offered.
• Service could not be provided - in the rare event that Sablipse is unable to continue delivering the project due to circumstances on our side.

Refunds are not issued for change-of-mind, scope changes introduced after work has begun, or dissatisfaction with technical decisions that were agreed upon at the start of a phase.

If you cancel during the 7-day free trial before making any payment, your order is closed and no charge is made.

Write to us at inquiry@sablipse.com with your order details, a description of the issue, and any supporting evidence (screenshots, workspace messages, etc.). We aim to respond within 3 business days and resolve all disputes within 10 business days.

Questions about this policy? Reach us at:

Sablipse
1901 Chapel Hill Rd, Princeton, TX 75407
inquiry@sablipse.com